Customer service
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What are the payment options?
You can purchase a product online by Debit or credit card payment.
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What are the shipping costs?
FREE shipping to all orders above $25+
All the other order below $25 are $7.50 flat shipping -
Where is my order?
You can access your order status and history by signing in and viewing in your account. You may also reach us for status updates, at usa@monrevecosmetics.com
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How can I change or cancel my order?
E-mail to usa@monrevecosmetics.com, full refund with 48 hours.
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Can I return or exchange an item?
You can return an item for FREE if you're not completely satisfied. All the products should be unused in original packaging in order to receive a full refund.
Please note that this guarantee only applies to products purchased on MonReve Cosmetics.
At present, MonReve Cosmetics only ships within the United States.
Please note that although we have tried to represent our shades as accurately as possible, the actual colors you see will depend on your monitor.
FREE RETURNS
MonReve Cosmetics now offers free returns.UNDER 30 DAYS
If you're not happy with an item you purchased, you have up to 30 days (from the shipment date) to return it. All returns are credited in the original payment method.E-mail to usa@monrevecosmetics.com, Free exchanges and returns.